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Return Policies

Return Policy:

We hope that you are completely satisfied with your purchase.  However, we understand that there are times when items may be returned.

You may return any unused retail priced item within 30 days of receipt for a full refund of the purchase price, store credit, or item exchange  excluding shipping. All fly orders are final – unless they are defective or Angler’s West or its agent(s) incorrectly send you a size or color that differs from what was ordered. All sale priced and discounted product purchases are final.

To return the item, package and send
the item to Angler's West with your name, address, phone, email, and a quick message why you are returning the item.  Please note that all returned items must be received within 30 days from the original purchase date, must be 100% complete in resaleable (unused) condition, include a copy of the shipping invoice or receipt as well as all the product’s original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.

Before returning any product, please contact us via e-mail or by phone to see if we can help and to get shipping instructions. All defective products will be accepted directly by Angler’s West for credit, exchange or repair, at Angler’s West discretion within 30 days from the invoice date.

Angler’s West reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, store credit will be issued toward future purchases only.

Waders and/or Wading Boot return:  Please try on you waders and/or wading boots indoors on a clean floor.  If the fit is not correct, please call us so that we may work with you to get the proper fitting items to you.  Do not wear or try on outdoors.  We CANNOT accept & exchange  waders or wading boots that have been used.

Fly Rods and/or Reel returns:  You may return a rod for exchange as long as it has not been used on the water IE-fished.  This means that the protective plastic must still be on the handle.  No wear marks on the rod at all. Dirty cork grips, missing warranty cards, or rods with Manufacturers warranty cards already filled out and sent in are NOT refundable or exchangeable.  If you buy a reel from us and have us load it up with backing and a flyline- they must be in new, unused condition 
in order to be returned or exchanged.  You will be charged for the retail price of the flyline, backing, and shop service time.

Please send your return package to:

Angler’s West Flyfishing Outfitters
Attn: Returns Department
206 Railroad Lane
P.O. Box 4
Emigrant, MT 59027
(406) 333-4401