At Angler's West Flyfishing Outfitters, we are committed to ensuring the affordability and speed of how our product is delivered to you. Angler's West offers free shipping on qualified orders of $125.00 or more. We will ship your order via UPS Ground or US Postal Priority with delivery confirmation service. Your order should arrive in 5 to 7 business days. All orders of in-stock items are packaged in 1-2 business days. Special order items or products that are out of stock may require a backorder resulting in an order time that is longer.
Exceptions to Free Shipping:
Actual shipping charges will be charged to the customer in the following circumstances.
Your credit card will be billed for items that ship. We do not bill for items that are backordered until they ship. Items that are canceled because of unavailability will not be billed. We make every attempt to ship the entire order at one time. However, there may be products that will be shipped separately. You will only be billed for the shipping charge as the first items of your order are shipped. Backordered items are not charged for shipping.
Duties and Taxes
International orders are not subject to US taxes. However, it is possible that import duties and/or taxes will be applied by the country of final destination. The recipient is responsible for payment of all applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items.
Informative Order and Shipping Emails:
We will send you an order confirmation via email within several minutes of placing your order. A shipping confirmation should follow when we ship any item in your order.
Return Policy:
You may return any unused retail priced item within 30 days of receipt for a full refund of the purchase price, excluding shipping. All fly orders are final – unless they are defective or Angler’s West or its agent(s) incorrectly send you a size or color that differs from what was ordered. All sale priced and discounted product purchases are final. All returned items must be received within 30 days from the original invoice date, 100% complete, in resaleable (unused) condition, and must include a copy of the shipping invoice or receipt, the product’s original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer. Before returning any product, please contact us via e-mail or by phone to see if we can help and to get shipping instructions. All defective products will be accepted directly by Angler’s West for credit, exchange or repair, at Angler’s West discretion within 30 days from the invoice date. Angler’s West reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward future store purchases only.
Please send your return package to:
Angler’s West Flyfishing OutfittersIf you have any questions regarding our return policy, please email us at Customer Service.
Order Acceptance:
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Angler’s West retains the right without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.